All Systems Operational

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This is VGS's status page, where you can get updates on how our systems are doing. For questions please contact support@verygoodsecurity.com

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Operational

SFTP Proxy




Operational

TCP Proxy




Operational

IVR Proxy




Operational

Mail Proxy




Operational

Tokenization API (Vault API)




Operational

Vault Management API




Operational

Vault Dashboard




Operational

Control




Operational

Collect JS




Operational

Platform Insights




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

History (Last 30 days)

Incident Status

Partial Service Disruption


Components

Platform Insights


Services

US, EU




November 25, 2021 8:35PM UTC
[Resolved] The incident has been resolved. Access logs are again available on the dashboard for sandbox tenants; unfortunately, the access logs between 14:41 UTC, Nov 24th and 19:44 UTC, Nov 25th, cannot be recovered. Apologies for any inconvenience.

November 25, 2021 7:35PM UTC
[Monitoring] We've implemented a fix. New access logs are available on the dashboard. We are monitoring the situation.

November 25, 2021 7:07PM UTC
[Identified] We've identified the issue and are working towards the resolution.

November 25, 2021 6:27PM UTC
[Investigating] We are still investigating the issue.

November 25, 2021 5:38PM UTC
[Investigating] We are still investigating the issue.

November 25, 2021 4:48PM UTC
[Investigating] We are still investigating the issue.

November 25, 2021 4:18PM UTC
[Investigating] We are still investigating the issue.

November 25, 2021 4:16PM UTC
[Investigating] We've noticed that users may be unable to view access logs. The issue exists only on sandbox vaults.

Incident Status

Partial Service Disruption


Components

Platform Insights


Services

US, EU




November 23, 2021 5:58PM UTC
[Resolved] Today, November 23rd, between 05:30 AM and 06:10 AM UTC, and between 06:20 AM and 09:20 AM UTC, some customers were unable to pull raw Prometheus metrics from Very Good Security integration. This issue has been resolved and we will provide a public postmortem within 2 business days. Apologies for any inconvenience.