All Systems Operational

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Welcome to the VGS status page, please view the current status of the services below. For questions please contact support@verygoodsecurity.com

HTTP Proxy




Operational

SFTP Proxy




Operational

TCP Proxy




Operational

IVR Proxy




Operational

Mail Proxy




Operational

Tokenization API (Vault API)




Operational

Vault Management API




Operational

Vault Dashboard




Operational

Control




Operational

Collect JS




Operational

Platform Insights




Operational

Checkout JS




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

History (Last 30 days)

Access Logs are delayedDegraded Performance

Incident Status

Degraded Performance


Components

Vault Dashboard


Services

US, EU




June 9, 2022 2:00PM UTC
[Resolved] We've closely monitored access logs in the past few hours and notice access logs are stable in all environments.

June 9, 2022 10:28AM UTC
[Monitoring] Access logs are not delayed. We are monitoring the situation closely.

June 9, 2022 6:44AM UTC
[Monitoring] Currently, access logs are not delayed. We are monitoring the situation closely.

June 9, 2022 1:36AM UTC
[Monitoring] The log delay continues to stabilize in all environments and we are continuing to monitor progress.

June 9, 2022 12:59AM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

June 8, 2022 11:59PM UTC
[Monitoring] Access logs are stable in all environments and we are continuing to monitor progress.

June 8, 2022 9:02PM UTC
[Monitoring] Access logs are stable in all environments and we are continuing to monitor progress.

June 8, 2022 7:45PM UTC
[Monitoring] The log delay continues to stabilize in all environments and we are continuing to monitor progress.

June 8, 2022 6:06PM UTC
[Monitoring] The log delay continues to stabilize in all environments and we are continuing to monitor progress.

June 8, 2022 2:57PM UTC
[Monitoring] The log delay continues to stabilize, and we are continuing to monitor progress.

June 8, 2022 2:34PM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

June 8, 2022 2:33PM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

June 8, 2022 1:20AM UTC
[Resolved] Access logs have remained stable and available in all environments.

June 8, 2022 1:13AM UTC
[Monitoring] The log delay continues to stabilize, and we are continuing to monitor progress.

June 8, 2022 1:02AM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

June 7, 2022 10:35PM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

June 7, 2022 9:43PM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

June 7, 2022 8:55PM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

June 7, 2022 7:47PM UTC
[Investigating] We’ve identified a delay in access logs for both live and sandbox. We are currently investigating the issue.

Incident Status

Operational


Components

Vault Dashboard


Services

US, EU




June 7, 2022 2:53AM UTC
[Resolved] Access logs have remained stable and available in all environments.

June 7, 2022 2:40AM UTC
[Monitoring] The log delay continues to stabilize, and we are continuing to monitor progress.

June 7, 2022 1:40AM UTC
[Identified] We’ve identified a delay in access logs. We are continuing to troubleshoot and monitoring the issue.

June 7, 2022 12:47AM UTC
[Identified] We have identified the potential cause of this issue. We are continuing to troubleshoot and work towards a fix.

June 7, 2022 12:03AM UTC
[Identified] We have identified the potential cause of this issue. We are continuing to troubleshoot and work towards a fix.

June 6, 2022 11:11PM UTC
[Investigating] We’ve identified a delay in access logs for both Live (US and EU) and Sandbox environments.

June 6, 2022 10:13PM UTC
[Investigating] We’ve identified a delay in access logs for both Live and Sandbox environments.

June 6, 2022 9:43PM UTC
[Investigating] We’ve identified a delay in access logs for EU vaults. We are currently investigating the issue.

June 6, 2022 9:42PM UTC
[Investigating] We’ve identified a delay in access logs for EU vaults. We are currently investigating the issue.